TERMS OF TRADE
MEMOIR SONATA I/S
Bjerrumvej 3, 6760
Ribe
TLF: +4542447524
CVR: 42579335
Shipping details
Shipping depends on your location, however we try to send all items as fast as possible, and so does our provider.
All of our merch is print to order and is shipped directly from our provider exept for our CD's and downloadable music.
This secures you the best rate of both shipping and pricing.
But if you order a CD, we ship and pack it ourselves, therefore the shipping rate is different than the other merch items,
and the shipping cant be bundled with them.
Payment
Memoir Sonata I/S recieves online payments with Visa/Dankort and Mastercard.
Payment will be debited to your account when the physical item is ordered or the virtual product is created, unless otherwise agreed or indicated by your order.
All amounts on the website include VAT.
The website uses the following currencies for pricing:
Euro (EUR)
Memoir Sonata I/S uses a secure payment server that encrypts all information with SSL protocol, which means your data is secure and cannot be read by outsiders.
Our own website also encrypt with SSL protocols.
Return Policy
There is a 14-day right of return policy on goods purchased on the website, unless otherwise agreed or stated in your order.
The 14 day period starts on the day the order is delivered.
You bear any return costs yourself.
Requests for cancellation must be communicated to us no later than 14 days after delivery and reach us no later than 14 days after we have been informed of your use of the right of cancellation.
Requests to use the right of withdrawal must be sent to Memoirsonata@gmail.com. In the message, your wish to use the right of withdrawal must be clearly stated.
Condition upon return
You are liable for the deterioration in the value of the goods due to handling other than what is necessary to determine the nature, properties and function of the goods.
This means that you can try the product in the same way as if you shopped in a physical store.
If the item has been tried on in addition to what is described above, it is considered used and of diminished value. This means that if you cancel the purchase, you will get a smaller part or none of the purchase amount back.
It is up to Memoir Sonata I/S to assess the condition of the goods.